Frequently Asked Questions
Everything you need to know about your Cycology gear and orders.
What is the estimated delivery time for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How do I ensure I choose the correct size for cycling apparel?
We provide a detailed size guide on every product page. Since cycling gear is designed for an aerodynamic fit, we recommend measuring your chest and waist and comparing them to our chart. If you prefer a looser fit, consider sizing up.
What is your return policy for performance gear?
We offer a 30-day return window for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, padded cycling shorts and bibs must be tried on over clean underwear.
Do you offer a warranty on your equipment?
Yes, all Cycology hardware and accessories come with a 12-month manufacturer's warranty covering defects in materials and workmanship under normal use conditions.
How should I care for my technical fabrics?
To preserve the life of your gear, we recommend machine washing on a cold, gentle cycle using a mild detergent. Avoid fabric softeners and always hang dry; do not tumble dry or iron.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.